OUR QUALITY POLICY
Our firm, which operates in product marketing, sales, after-sales support processes, as well as network and security fields, has established a quality policy based on the following principles in order to achieve the highest level of quality management system.
CUSTOMER SATISFACTION
Listening to our customers’ needs and requests, understanding them, and striving to fully meet them by providing the most appropriate and economical solutions to ensure the continuity of customer satisfaction.
LEADERSHIP IN TECHNOLOGY
Becoming a leader in technology in our fields of operation through new methods and a continuous improvement approach.
EMPLOYEE PARTICIPATION
Ensuring responsible commitment and active participation of our employees, in an atmosphere of honesty and trust, in accordance with the rules specified in the Quality Management System documents. Establishing and promoting a culture of quality in all areas.
INTEGRATION WITH OUR SUPPLIERS
Ensuring stability and trust with our suppliers, making decisions in line with customer satisfaction, producing services, and making our processes more efficient.
SOCIAL RESPONSIBILITY
Being a respected and exemplary organization in society and the environment, contributing to the country’s economy through production and employment.
OUR PRODUCTS AND SERVICES
For your relevant opinions, complaints, and suggestions, you can reach our Quality department at e-mail address kalite@destel.com.tr.